Frequently asked questions
Do I need a credit card?
Payment available in cash or card.
Which documents are needed to pick up a rental car?
Valid driving license, at least one year old;
Valid credit card;
Valid passport/ID of the credit card owner (if it’s not the same as the driver).
What is included in the rental charges?
Road assistance in case of breakdown;
Third party insurance.
Can I rent a specific car model?
Yes, you can select any car model you wish that is available in your area.
Can I change my booking and do I have to pay a cancellation fee?
Yes, you can change the details of your booking for free;
If you want to cancel your booking you have to let us know 3 days in advance so no tax will be charged.
Can I cross borders with my rental car?
Yes, with the condition of notifying Sierra Rentals that you wish to leave Spain before renting the car.
Can I rent the car at one place and drop it off at another ?
Yes, we have many pick-up/drop-off locations on Costa del Sol, you can choose from any of those when you book with us on our website or by calling our office.